Wednesday, 23 October 2013

Apple's OS X Mavericks Seems Set to Confound Some BT Routers

When Apple Introduced OS X Mountain Lion a while back, some of the BT Homehubs and Business Hubs threw a complete hissy-fit and refused to download the upgrade.   The symptom was that the download would stall repeatedly at 53.25 Mb.

Despite BT protestations to the contrary, it turned out to be very much a BT-generated issue and the fix was to replace the BT router with anything else, even temporarily.

Well is seems to be happening again with OS X 10.9 Mavericks.  This time, the download stalls repeatedly at 995.5 Mb.   Looks as though I need to swap routers again overnight.  Such a shame as the 2-Wire BT Business Hub I use on a domestic line is one of the few routers that will hold on to ADSL on a rural, aluminium cable!


Anonymous said...

I am having this exact issue but have no other router to switch to. Who knew we could blame BT for this!

General Disquiet said...

If you can get your machine to an Apple store that might help. Failing that, take an 8Gb thumbdrive along and see if they will add an installer for you.

Skyriver said...

That's quite frustrating. Did you swap the router? If yes then with which one?

Having had some major problems with my own broadband service, I understand how others struggle to get help from BT.

There is a lot of good information out there, but it can be hard to find. So this blog is an attempt to pull some of it together, in one place.

It's a blog that really shouldn't be needed - if only BT and possibly other ISP's in the UK, provided useful customer support.