Wednesday, 5 August 2009

Changes to the BT Support Forum



Kerry G, the Support Community Coordinator for the BT Forum is looking for ideas to improve the forum for users. If you have any ideas for the type of information you would like to see on the forum, the way the information is presented, or, I guess anything else about the forum at all, take a look at Kerry's thread here, and either add a post or, if you are the shy retiring type, you could always send an email with your ideas to: forum.moderation.team@bt.com

No comments:

Having had some major problems with my own broadband service, I understand how others struggle to get help from BT.

There is a lot of good information out there, but it can be hard to find. So this blog is an attempt to pull some of it together, in one place.

It's a blog that really shouldn't be needed - if only BT and possibly other ISP's in the UK, provided useful customer support.