Sunday, 22 March 2009

Broadband Should Be Easy

Let's face it, broadband is the future of global communications. Whether it is writing to your mum, taking a course in further education, listening to music, watching TV, or simply trying to dig out a nugget of information, broadband is the vehicle by which we are going to do it.

Broadband should be simple, foolproof and robust. Well, it should be, but it isn't. Firstly, there is the problem of getting connected and staying connected. Fine if you live in the centre of an affluent district in a large urban centre, but a potential minefield if you live in a run down inner city area or a rural area.

Even if you are one of the fortunate ones who has access to a broadband connection with good bandwidth (usually referred to as speed - odd really as all electrons whiz across the internet at the same speed), the idiosyncrasies of Microsoft Windows coupled with hopelessness of UK ISP's means that your path to good communications may not be easy. This blog hopes to identify a few good resources that will help you, comment on them, and let you get on with using broadband in the way you would want - Seamlessly, easily and practically.

No comments:

Having had some major problems with my own broadband service, I understand how others struggle to get help from BT.

There is a lot of good information out there, but it can be hard to find. So this blog is an attempt to pull some of it together, in one place.

It's a blog that really shouldn't be needed - if only BT and possibly other ISP's in the UK, provided useful customer support.